Terms of service

Terms of Service

1. Introduction

Welcome to CITTRA Collective. By accessing or using our website (the “Site”) and purchasing our digital products, print-on-demand products, or services, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use our Site or purchase our products/services.

2. Definitions

  • “We”, “us”, “our” refers to CITTRA Collective.
  • “You”, “your” refers to the user, customer, or visitor of the Site.
  • “Products” refers to digital downloads, print-on-demand items, and any other goods sold through this Site.
  • “Services” refers to any custom work, consulting, design services, or other offerings provided through this Site.

3. Eligibility

To use our Site and purchase products/services, you must be at least 18 years old or have the permission of a parent or guardian.

4. Intellectual Property

All content on this Site, including but not limited to designs, digital products, images, text, logos, and branding, is the property of CITTRA Collective and is protected by copyright and other intellectual property laws.

  • You may not reproduce, redistribute, or resell any of our content or products without express written permission.
  • Digital products are sold with a non-exclusive, non-transferable license for personal or commercial use (subject to the license terms provided at purchase).

5. Use of the Site

You agree to use the Site in accordance with these Terms and all applicable laws. You agree not to:

  • Engage in any unauthorised use of the Site, including hacking or attempting to gain unauthorised access.
  • Use the Site to engage in any illegal activities.
  • Infringe upon the intellectual property rights of CITTRA Collective or others.

6. Purchases

When you place an order for digital products, print-on-demand products, or services, you agree to:

7. Pricing & Payment

  • Prices are displayed in multiple currencies and will adjust based on your location or selected currency at checkout.
  • While GBP (£) is our base currency, the final charge will reflect the currency you choose at checkout.
  • We reserve the right to change pricing at any time without notice.
  • Payment must be made in full at the time of purchase via our accepted payment methods.

8. Refunds & Cancellations

Refunds, returns, and cancellations are governed by our Refund, Return & Cancellation Policy, which forms part of these Terms. Please review that policy for specific details.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising out of your use of the Site, products, or services.
  • Our total liability to you for any claims arising out of or related to your purchase of products or services is limited to the amount paid for those products or services.

10. Warranties

  • We warrant that digital products, print-on-demand items, and services will be provided as described.
  • We do not warrant that the Site will be error-free or uninterrupted.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes your acceptance of the updated Terms.

13. Contact

For any questions regarding these Terms, please contact us at: